FAQ

How do I determine the right size when ordering online?

You may refer to our size guide for each product before purchasing.

Can I track my order once it's shipped????

Yes, an email containing the tracking url will be send to your email that used to purchase.

Are your clothes machine washable, or do they require special care?

Please refer to our care guide

Do you have a physical store?

At the moment Mon Quin is only exclusively online.

Can I customise or personalize clothing from your collection?

No we do not accept customisation at the moment

What is the typical turnaround time for order processing and shipping?

We will ship as soon as the clothes are ready For Elevate your Elegance Campaign will ship out within 2-3 weeks after order is placed or earlier.

How can I stay updated on new releases and promotions?

You may enable our instagram notifications for latest updates